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Company X Email Spoof
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A Scenario


Company X, your average ad agency, order Lorazepam online c.o.d, Ordering Lorazepam online, wants to work with you on a website a client needs done. The budget is tight so you work a deal out based on the budget at hand and start the process, about Lorazepam. Is Lorazepam safe, During some meetings with Company X, the client and yourself, Lorazepam canada, mexico, india, Lorazepam dose, crazy ideas are brought to the table. Buy Lorazepam Without Prescription, You cringe a little bit knowing that the ideas are above and beyond the scope of the project. Politely, where can i buy Lorazepam online, Order Lorazepam from mexican pharmacy, you calm the ideas down and decide to work on what can be done within scope. After a few days of work, Lorazepam long term, Buy cheap Lorazepam no rx, you send a mockup to Company X for review with their client.

A few days go by and Company X sends feedback along with an attachment, what is Lorazepam. Get Lorazepam, The feedback:

"We took a look at the mockup you sent, and decided to go in a new direction", canada, mexico, india.

After opening the files containing the new direction, you begin to cringe again, Buy Lorazepam Without Prescription. No prescription Lorazepam online, This “new direction” is extremely out of scope and will not work within the constraints of the system you had originally designed for. The design contains a Flash splash intro page, buy Lorazepam from mexico, Lorazepam australia, uk, us, usa, no solid navigation, moving animations everywhere and most likely funky sound effects, order Lorazepam no prescription. Online buying Lorazepam, Oh yeh, the client also “loves it”, buy Lorazepam online cod. Lorazepam dangers,

The Problem


We are dealing with two clients: Company X and Company X's Client. Buy Lorazepam Without Prescription, This scenario has many issues, but the big one is client education and expectation.

You have been hired by Company X to solve their clients problems, taking Lorazepam. Lorazepam over the counter, You attempted to do this within the scope of the budget, but Company X had their own agenda for the client, effects of Lorazepam. Buy Lorazepam from canada, The lack of communication and education on how to solve both clients problems has turned the situation into a downward spiral. Company X, Lorazepam trusted pharmacy reviews, Lorazepam natural, with what they know and understand, thinks they solved the client problem with their solution, generic Lorazepam. The client loves it, Buy Lorazepam Without Prescription. Purchase Lorazepam for sale, You, with what you know and understand, buy generic Lorazepam, see failure. What happened here.

The Solution


Communicate. Define the client's problem. Buy Lorazepam Without Prescription, Solve that problem.

Design is about solving problems first; then, maybe, making things look "cool".

Share your process with Company X and the client. Define the expectations based on the budget and make the clients feel comfortable. You are the expert at what you do, that is why you were hired. If you do not educate your clients on what to expect, they will want the world and/or something that will not help solve their problem.

I understand this is much easier said than done. I would love to hear what others have done to make this situation calmer, easier, or at the least less frustrating.

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September 3rd, 2009

Filed under: client education, webdevelopment

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One Response to “Buy Lorazepam Without Prescription”

  1. Chris Kelly says:

    Hi Brian, I’ve never considered myself a “process” guy, but a process is what can help. Namely, write down the requirements with the help of the user. General business requirements first. Get those signed off, approved, and baselined. Then go to functional requirement, get them signed off and baselined. Then on to High Level Design, signed-off and baselined. Then Detail Design. At each level from general to more specific, after they are signed off, they can’t be changed except with a Change Request. Change Requests require more $. That’s it in a nutshell how we do it.

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